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Our client Microsoft is looking for a Customer Success Management candidate responsible for the following tasks :

  • Expanding strategic education customer relationships to drive impact, targeted business growth
  • Grow the mindset of customers, partner and Microsoft sales teams by bringing innovative ideas
  • Being the single point of accountability for Modern Workplace workload consumption to expand strategic education customer relationships and ensure successful adoption of Microsoft tools in classrooms and schools
  • Clearly defining School Leaders and Educators’ expected outcomes and build a high quality “Success Engagement Plan”
  • Building, maintaining and leveraging strong relationships with School Leaders and Educators
  • Engaging technical experts and partners for deployment and adoption assistance to enable smooth end to end customer processes
  • Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings on strategic accounts

The ideal candidate will have :

  • Strong solution sales background, with 2+ years of technology-related experience, with experience in immersive and inclusive learning experiences, Online Productivity tools, Windows, mobility and devices
  • Experience in consulting or pre-sales, experience in both is ideal
  • Ability to map the customer’s business processes to product capabilities
  • Top-notch executive engagement skills with an ability to establish trusted advisor relationships with School Leaders and Educators
  • Deep passion for education and making others successful
  • Bachelor’s degree or equivalent work experience
  • Fluent FR & NL

What we  offer :

     • A fun, independent and entrepreneurial position;
     • The opportunity to develop yourself
     • An informal working atmosphere;
     • A competitive salary

If you are interested on this position and you think you have the right skills, don't hesitate to apply for this postion!

 

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